Frequently Asked Questions

This is my first time attending, what should I expect?

This conference brings together airport professionals and businesses that serve airports to attend outstanding education sessions and networking opportunities.  In addition, there is an exhibition hall that showcases the latest and greatest products and services.

You can expect to meet and network with many the nation and world’s leading minds in aviation as well as receive education and information on the latest trends and issues.

What should I wear?
The attire for the educational sessions and exhibition hall is business casual. 

The suggested attire for the Closing Night event is casual.

Do I have to be a member to attend?
You do not have to be a member to attend the conference.  Any and all aviation professionals are welcome. Please refer to the registration page to view the conference rates.

How do I become an exhibitor?
If you are interested in becoming an exhibitor please contact: email here and/or visit the Exhibit Hall tab for more information about fees, deadlines, etc.

I am a member of the media, how do I register?
If you are a member of the media, please contact Morgan Dye via email mdye@aci-na.org or by phone (202) 293-8500 in order to register.

How much does it cost to register?
Please refer to the Registration page to view the registration fees and deadlines.

What if I registered, but can no longer attend? Can I send someone else in my place?
If you cancel your registration by September 16, you can receive a refund.  Any cancellations received after September 16, will be charged a $75 cancellation fee. No cancellations will be accepted  after September 16.  Substitutions will be accepted at any time.

How can I obtain a Visa letter?
To request a visa letter please email Deirdre Clemmons, Vice President, Meetings, Convention & Education at dclemmons@aci-na.org.

How far is the Convention Center from the Marriott Marquis?
The Convention Center is right next door to the Marriott Marquis.  It can be accessed via a walkway through the Marriott as well.

Is there a cut-off date to register before the conference?
The cut-off date to receive the early bird registration rate is September 16. Advance registration will close on October 7. If you have not yet registered by that date, you will have to register onsite.

Is it possible to purchase a floor pass or pay to visit the exhibit hall only?
There is an exhibit hall only registration. Please refer to the registration page to view the fees.

Who do I contact with registration questions?
All registration questions can be directed to Oteal Griffin, Registration Services Coordinator via email meetings@aci-na.org or by phone (202)293-8500.

Can I register at the conference?
Yes, onsite registration will be available. Onsite registration hours will be as follows:
Saturday, October 15:  7:30 am – 8:00 pm
Sunday, October 16:  7:30 am – 7:00 pm
Monday, October 17:  7:00 am – 6:00 pm
Tuesday, October 18:  7:00 am – 6:30 pm
Wednesday, October 19:  8:00 am – 12:00 pm

Is there accessibility for persons with disabilities at the San Diego Convention Center?
To find out specific information on the Convention Center’s accessibility please contact the Guest Services department at (619) 525-5409.

Where will the conference event sessions and exhibits be held?
All educational sessions and the exhibit hall will be held at the San Diego Convention Center located next to the Marriott Marquis.

I am bringing my family, is there anything for them to do?
Please refer to the Host Airport’s tour tab for more information.You can also visit the San Diego Convention and Visitor’s Bureau website for more ideas as well.

Who do I contact about speaking opportunities?
Please contact Deirdre Clemmons, Vice President, Meetings, Convention & Education to inquire about speaking opportunities.  She can be reached via email dclemmons@aci-na.org or by phone (202) 293-8500.

I’m an Exhibitor, where can I find exhibit information?
Please refer to Exhibitor/Floorplan tab to find out more information about the exhibition hall.

How do I Tweet about the Conference?
The hashtag to Tweet about the conference is:  #ACINA20